The CarMax Story

carmax story image

At CarMax we always knew there had to be a better way to buy a used car, one that gives customers what they want. We found it — and changed the way America buys cars, especially used ones. Here’s how: We make buying a used car easy.

You won’t have to drive all over town to find the vehicle you want. We make sure that every one of our CarMax stores has used cars from over 30 top car brands — from Acura to Volvo.

With carmax.com®, you can find the car you want without leaving home. Our nationwide inventory is at your fingertips, with actual prices, photos, and free vehicle history reports for over 25,000 new and used cars.

We give you the price of the car up front so there’s no haggling. Everyone gets the same price and you don’t spend hours negotiating for it. And everyone gets a quality car right from the start.

Our technicians invest about 12 hours inspecting and reconditioning every used car to meet our high quality standards. We offer a 5-Day Money-Back Guarantee* and a Limited 30-Day Warranty* (60-Day in CT) on every used car on the lot.

If you just want to sell your car, you can do that too. CarMax will buy your car whether you buy one from us or not.

By giving our customers what they asked for, we’ve grown into a FORTUNE® 500 company that sells more used cars than anyone else in the country.  In 2008, we won the Better Business Bureau's International Torch Award for Marketplace Excellence.  As a used car retailer, we're proud to be recognized for our ethical business practices.  By treating each other with respect, CarMax was named to FORTUNE’s “100 Best Companies to Work For” list four years in a row. And today, we’ve sold more than 2 million cars since opening our first CarMax store in 1993.

So start the search for your next used car at CarMax today.

*See store for written details.

Nationwide transfers
We’ll buy your car even if you don’t buy ours®

For Media Inquiries Only Contact:

Lisa Van Riper
Assistant Vice President, Public Affairs & Store Marketing
(804) 935-4594
Email

Trina Lee
Public Relations Director
(804) 747-0422, Ext. 4197
Email

Chris Wilmore
Assistant Public Relations Manager, New Media
(804) 747-0422, Ext. 4773
Email

Elia Imler
Assistant Public Relations Manager
(804) 747-0422, Ext. 4029
Email

For Customer Relations Contact:

(800) 519.1511 or Click Here

For advertising, marketing or sponsorship inquiries please contact:

(804) 747-0422, Ext. 4914

Read RSS?

Get the CarMax News Feed
Need more info on RSS? Click Here