CARMAX OPENS NEW STORE IN HICKORY

RICHMOND, Va. (October 1, 2008) - CarMax, Inc., (NYSE: KMX), the nation’s largest retailer of used cars, officially opened new superstore in Hickory, North Carolina today. The Hickory CarMax is located at 1935 15th Avenue Place. The Hickory store is more than 13,500 square-feet, employs more than 45 people and stocks approximately 300 used vehicles of nearly every make and model.

"We have changed the way consumers buy cars," said Tom Folliard, president and chief executive officer of CarMax. "Hickory area residents now can choose to have a no-hassle, no-haggle, fun and easy car shopping experience at CarMax, the pioneer of the used car superstore."

More than 200 local dignitaries and CarMax associates attended a grand opening preview event at the new CarMax store yesterday. The event included a ribbon-cutting ceremony attended by State Senator Austin Allran, State Representative Ray Warren, Hickory Mayor Rudy Wright, Hickory Alderman Brad Lail, Catawba County Chamber of Commerce Chairman of the Board David R. Moore and Catawba County Chamber of Commerce President and CEO Danny Hearn.

CarMax opened its first store in Richmond, Virginia 15 years ago after the company surveyed thousands of consumers to find out what they liked and disliked about car shopping. CarMax was designed according to the survey responses, giving consumers what they asked for:

Low Prices
  • No hassles, no haggling on all four parts of the car purchase:
  • The price of the vehicle, which is posted clearly on the car and on carmax.com
  • Extended service plan, consumers can choose the plan that’s right for them
  • Financing, with all options displayed on a computer for the consumer to review
  • The “trade in,” a written cash offer good for seven days whether or not the customer buys a car from CarMax
Broad Selection
  • Hundreds of vehicles on every lot (average 250 to 450 per store)
  • Nearly every make and model (both domestic and import used vehicles)
  • Used vehicles that are generally one to six years old with less than 60,000 miles
  • More than 25,000 vehicles online at carmax.com
  • Transfer any used car to the store nearest you.
Great Quality
  • Guaranteed quality cars and no flood or frame-damaged vehicles or vehicles with odometer or title issues
  • Thoroughly inspected and reconditioned vehicles
  • Five-day money back guarantee and a limited 30-day warranty
Customer Friendly
  • A For Kids Only supervised play area
  • CarMax will buy any car, whether or not the seller purchases a CarMax vehicle

Hickory area residents can also preview CarMax vehicles by logging onto www.carmax.com. The website features actual prices and photos of more than 25,000 CarMax vehicles available nationwide. Prospective car buyers can have a vehicle transferred from another CarMax store in the Greater Charlotte area to the Hickory store for free.

About CarMax
 
CarMax, a FORTUNE 500 company, and one of the FORTUNE 2008 “100 Best Companies to Work For,” is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 99 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. During the fiscal year ended February 29, 2008, we retailed 377,244 used cars and sold 222,406 wholesale vehicles at our in-store auctions. For more information, access the CarMax website at www.carmax.com.
 
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Media Contacts:
Trina Lee, Director, Public Relations, (804) 747-0422 ext. 4197
Chris Wilmore, Assistant Manager, Public Relations, (804) 747-0422 ext. 4773

For Media Inquiries Only Contact:

Lisa Van Riper
Assistant Vice President, Public Affairs & Store Marketing
(804) 935-4594
Email

Trina Lee
Public Relations Director
(804) 747-0422, Ext. 4197
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Chris Wilmore
Assistant Public Relations Manager, New Media
(804) 747-0422, Ext. 4773
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Elia Imler
Assistant Public Relations Manager
(804) 747-0422, Ext. 4029
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