The CarMax Story

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At CarMax we always knew there had to be a better way to buy a used car, one that gives customers what they want. We found it — and changed the way America buys cars, especially used ones. Here’s how: We make buying a used car easy.

You won’t have to drive all over town to find the vehicle you want. We make sure that every one of our CarMax stores has used cars from over 30 top car brands — from Acura to Volvo.

With carmax.com®, you can find the car you want without leaving home. Our nationwide inventory is at your fingertips, with actual prices, multiple photos, and free vehicle history reports, customer reviews, safety and reliability ratings, and advanced search capabilities for thousands of new and used cars.

We give you the price of the car up front so there’s no haggling. Everyone gets the same price and you don’t spend hours negotiating for it. And everyone gets a quality car right from the start.

Our technicians invest about 12 hours inspecting and reconditioning every used car to meet our high quality standards. We offer a 5-Day Money-Back Guarantee* and a Limited 30-Day Warranty* (60-Day in CT) on every used car on the lot.

If you just want to sell your car, you can do that too. CarMax will buy your car whether you buy one from us or not.

By giving our customers what they asked for, we’ve grown into a FORTUNE® 500 company that sells more used cars than anyone else in the country.  By conducting our business in an ethical and transparent manner, we won the Better Business Bureau's International Torch Award for Marketplace Excellence.  And by treating each other with respect, CarMax was named to FORTUNE’s “100 Best Companies to Work For” list five years in a row. Today, we’ve grown to 100 CarMax stores in 46 markets since opening our first store in 1993. 

*See store for written details.