Business Facts

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Corporate Profile
CarMax, Inc. (NYSE: KMX) is the nation’s largest retailer of used cars. The Company, which pioneered the used car superstore concept, opened its first store in Richmond, Va., in 1993.
As the CarMax concept was developed, market research revealed that consumers wanted a car-buying experience similar to shopping at other high-quality retailers: low, no-haggle pricing, confidence in the quality of the product, a broad selection, and friendly customer service. CarMax’s growth continues to confirm that the CarMax offer provides the car-buying experience that consumers want.

In 2008, FORTUNE® ranked CarMax as the most admired company in automotive retailing, services

In 2004, CarMax debuted on the FORTUNE® 500 list at No. 435. The Company ranked No. 333 in 2008. Also in 2008, CarMax was named one of FORTUNE’s “100 Best Companies to Work For” for the fourth consecutive year. In 2006, 2007, and 2008, CarMax was ranked by FORTUNE as one of the most admired companies in the automotive retailing and services sector.
CarMax was honored with the BBB International Torch Award for Marketplace Excellence in 2008

The Used Vehicle Market
  • Stability — more stable than the new car market with about $340 billion in annual sales
  • The CarMax target market — late-model, one- to six-year-old vehicles — represents approximately $275 billion of the used car market’s sales
  • A non-commodity business–every vehicle is unique, no large vendors
  • CarMax’s competitive advantage — the ability to create standard systems and processes
Our Operating Strategy
CarMax is focusing on five key strategies to achieve sales and profit growth:
  • Opening new stores
  • Increasing comparable used-unit sales
  • Expanding store margin
  • Controlling overhead
  • Pursuing cutting-edge technology
Our Locations
There are more than 16,000 Associates in our stores, at our Home Office in Richmond, Va., and at CarMax Auto Finance in Atlanta, Ga.
  • Home Office: 12800 Tuckahoe Creek Parkway, Richmond, VA 23238
  • CarMax Auto Finance: 225 Chastain Meadows Court, Kennesaw, GA 30144
  • 103 used car superstores in 49 markets as of March 1, 2009
  • Six new car franchises
Our Website: carmax.com®
  • The site is CarMax’s #1 advertising medium
  • More than 60 percent of customers who purchased a vehicle from CarMax visited our website first 
  • The site hosts more than 5 million visits from 1.9 million customers each month
  • More than 130 million consumers have visited carmax.com® since it launched in August 1998
Financial Highlights
Fiscal Year Ended February 29, 2008
  • Total sales rose 10 percent to $8.20 billion from $7.47 billion
  • CarMax reported net earnings of $182 million
  • Used-unit comparable store sales rose 12 percent
  • CarMax sold 392,729 retail vehicles, including 377,244 used cars
  • CarMax has now sold more than 2 million new and used vehicles since 1993

*Restated to reflect the adoption of SFAS 123(R) in FY2007

Financial Results

More than 60 percent of customers who purchased a vehicle from CarMax vistied our website first


An average store sells approximately 5,000 vehicles per year
 

For Media Inquiries Only Contact:

Lisa Van Riper
Assistant Vice President, Public Affairs & Store Marketing
(804) 935-4594
Email

Trina Lee
Public Relations Director
(804) 747-0422, Ext. 4197
Email

Chris Wilmore
Assistant Public Relations Manager, New Media
(804) 747-0422, Ext. 4773
Email

Elia Imler
Assistant Public Relations Manager
(804) 747-0422, Ext. 4029
Email

For Customer Relations Contact:

(800) 519.1511 or Click Here

For advertising, marketing or sponsorship inquiries please contact:

(804) 747-0422, Ext. 4914

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