CarMax makes car buying easy. Here’s why:
We don’t play games
Price- We offer up-front prices on all vehicles, trade-ins, financing, warranties, and accessories, so there are no hassles or haggling.
- Our Sales Consultants are paid a fixed commission* no matter which car they sell, so they can focus on helping you find a car that fits your needs.
*Except in California
Trade-In- We make a written offer for your vehicle with no strings attached.
- We treat trade-in and purchasing as two separate transactions so you get the same offer whether you buy a car from us or not.
- CarMax is one of the major auto retailers that buys vehicles without requiring a purchase.
- Our specially trained appraisers use our unique car-buying process. We’ve appraised more than 11 million cars nationwide.
Financing- We work with a variety of lenders to provide the best possible financing.
- You see your finance rates when we do, so you choose the rate and term that’s right for you.
- We give customers three days to find better financing, penalty-free.
We won’t waste your time
Selection- We carry hundreds of cars from more than 30 top car brands — Acura to Volvo — all on one lot.
- We have 10 times more vehicles than the average dealer.
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Online Shopping - You can search thousands of vehicles online at carmax.com®.
- We provide actual prices, multiple photos, descriptions, customer reviews,safety and reliability ratings, and free vehicle history reports for every car.
- Internet Consultants are available to answer questions by email or phone.
- Customers can calculate their estimated monthly payments, taxes, and fees at carmax.com®.
- We’ll transfer virtually any used car to the store nearest you.*
*See carmax.com® for details. Fee may apply.
We give you a car you can trust
Quality- Our technicians put every vehicle through a Certified Quality Inspection, checking more than 125 points.
- We spend an average of 12 hours inspecting and reconditioning every vehicle.
- We won’t sell vehicles with flood or frame damage.
Guarantees and Warranties- CarMax has a 5-Day Money-Back Guarantee* on every used vehicle, no questions asked.
- We offer a Limited 30-Day Warranty* (60-Day in CT) on every used vehicle, and extended service plans up to 72 months.
*See store for written details
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