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BUYING A CAR REMAINS A HASSLE FOR WOMEN
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Criteria |
This Year's Response |
Response in 2004 |
| A quick, effortless transaction |
21% |
21% |
| A salesperson I liked and trusted |
15% |
16% |
| Lowest, fair pricing |
14% |
14% |
| A fair trade-in value |
14% |
14% |
| Respect for/attention to my wants and need |
14% |
13% |
| A fair, reasonable finance rate |
6% |
7% |
| Understandable paperwork |
4% |
4% |
| Other factors |
12% |
11% |
"Women continue to experience stress when buying a car as demands on their time and the need for convenience increases," says Donna Wassel, regional vice president for CarMax. "That’s why it is important to find a car retailer that focuses on providing a transparent, customer-friendly, and easy car buying process."
Wassel offers the following 10 tips for women car shoppers:
"Being prepared to walk away can be tough to do, especially if you have spent a lot of time on one car lot," says Wassel. "But if you are not pleased with the car buying process, it’s worth it - remember, you are the one who has to drive the car and make the payments, not the salesperson."
About CarMax
CarMax, a FORTUNE 500 company, and one of the FORTUNE 2006 "100 Best Companies to Work For," is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 70 used car superstores in 33 markets. CarMax also operates seven new car franchises, all of which are integrated or co-located with its used car superstores. During the twelve month period ended February 28, 2006, the company sold 289,888 used cars, which is 93 percent of the total 310,789 vehicles the company retailed during that period. For more information, access the CarMax website at www.carmax.com.
Media Contacts
Lisa Van Riper, Assistant Vice President, Public Affairs, (804) 935-4594
Trina H. Lee, Public Relations Manager, (804) 747-0422 ext.4197
Investor Contacts:
Dandy Barrett, Assistant Vice President, Investor Relations, (804) 935-4591
Celeste Gunter, Manager, Investor Relations, (804) 935-4597
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