RICHMOND, Va. (July 24, 2009) — CarMax, Inc. (NYSE: KMX), the nation’s largest retailer of used cars, is pleased to announce that Rob Franzone and Chris Peterson have been awarded the CarMax “Above and Beyond” award. Peterson, a Sales Consultant, and Frazone, a Technician, at the CarMax store located at 3320 Odyssey Avenue, in Naperville, Illinois were honored for changing a difficult flat tire for a stranded customer.

Chris Peterson had the day off on April 8, 2009 when he decided to come into work to assist a customer with an appraisal. However, the customer called to say she had a flat tire that no one had been able to successfully change. With this knowledge, Peterson asked Franzone to come along and assist. After a 35 mile drive there and much effort, they were able to change the tire and drive back to the store to purchase the customer’s car and sell her another vehicle.

“Ron and Chris worked hard to earn a satisfied customer,” said Ron Tibbs, Location General Manager of the Naperville CarMax location. He continued, “We inspire and empower all of our associates to give great customer service; it’s the mission of our company.”

Only a few select associates throughout the entire company nationwide are selected for the "Above and Beyond" award each month. The award consists of a bonus check of $1,000, a pizza party for the winner’s store, and a trophy. Store and regional management nominate associates and winners are selected for delivering exceptional customer service.

About CarMax
CarMax, a Fortune 500 company, and one of the Fortune 2009 “100 Best Companies to Work For,” is the nation’s largest retailer of used cars. Headquartered in Richmond, Va., we currently operate 100 used car superstores in 46 markets. The CarMax consumer offer is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and customer-friendly service. During the twelve months ended February 28, 2009, the company retailed 345,465 used vehicles and sold 194,081 wholesale vehicles at our in-store auctions. For more information, access the CarMax website at http://www.carmax.com/.

###

Media Contacts:
Trina H. Lee, Director, Public Relations, (804) 747-0422, ext. 4197
Elia C. Imler, Assistant Manager, Public Relations, (804) 747-0422, ext. 4029