SURVEY INDICATES CAR SHOPPERS DO NOT ALWAYS KNOW HOW TO GET THE BEST AUTO FINANCE OFFER
Kick Off the New Year with Tips from CarMax on Getting the Best Auto Finance Offer
For Media Inquiries Only Contact:
Laura Donahue
Vice President, Public Affairs
(804) 747-0422 ext. 4434
Email
Trina Lee
Director, Public Relations
(804) 747-0422, Ext. 4197
Email
Chris Wilmore
Assistant Public Relations Manager, New Media
(804) 747-0422, Ext. 4773
Email
Elia Imler
Assistant Public Relations Manager
(804) 747-0422, Ext. 4029
Email
Subscribe
Follow Us on Twitter
Find Us on Facebook
For Customer Relations Contact:
(800) 519.1511 or Click Here
For advertising, marketing or sponsorship inquiries please contact:
(804) 747-0422, Ext. 4914
RICHMOND, Va. (January 19, 2006)According to a recent online survey conducted by CarMax, Inc. (NYSE: KMX), the nation’s largest retailer of used vehicles, car shoppers don’t always know how to get the best financing rate for their vehicle purchase. With the start of the new year, CarMax’s auto finance experts are offering consumers tips on how to get the best finance offer.
The following are the results of the survey of 5,900 carmax.com visitors:
When buying your last car, how sure were you that you got the best finance rate?
Percent
- I know I didn’t get the best rate 20%
- I don’t know if I got the best rate 18%
- I knew my credit score before I went in, 18%
so I felt confident that I did - I didn’t finance my last car 18%
- I brought in my own financing 16%
- I "shopped around" to find the best financing 10%
"We are proud to provide our customers with what we believe is the most user-friendly car financing service in the industry," said Angie Chattin, vice president of CarMax Auto Finance. "CarMax sales consultants do not receive a commission on the financing process and do not hand-off customers to a commission-paid finance manager or sales manager. The CarMax sales consultant helps the customer through the entire sales process."
At CarMax, customers see the finance offer directly on the computer screen from the finance company, and where multiple offers exist, customers may choose the offer that best suits their needs. CarMax also provides a three-day payoff option, which gives customers up to three business days to replace the financing with cash or an alternative-lending source, free of penalty or interest.
Chattin provides the following tips for getting the best finance offer:
Maintain Good Credit
-Equifax: 800-685-1111, www.equifax.com
-Experian: 888-397-3742, www.experian.com
-TransUnion: 800-916-8800, www.transunion.com
Know How Much You Can Afford
Find a Car Retailer that Offers Competitive Finance Rates
Be Prepared at the Car Retailer
About CarMax
Media Contacts:
Trina H. Lee, Public Relations Manager, (804) 747-0422 ext.4197
Investor Contacts:
Celeste Gunter, Manager, Investor Relations, (804) 935-4597
